Wayne N. Grossé, President & Chief Executive Officer, Bethpage Federal Credit Union

The Island Now

Wayne N. Grossé was named President & Chief Executive Officer of Bethpage Federal Credit Union in 2015.

Under Wayne’s leadership, Bethpage expanded its charter in 2003 to serve nearly all residents who live, work, or go to school on Long Island.

In 2016, he led a market expansion initiative that enhanced Bethpage’s field of membership to any individual or business that opens a $5 share account, not limited by geography.

Over the years, he managed most of the credit union’s operations, which helped Bethpage grow into the 16th largest credit union in the nation and the largest in the Northeast Region with over $11.4 billion in assets today.

Wayne joined Bethpage Federal Credit Union in 1999 as Senior Vice President of Operations. The following year he was named Executive Vice President in charge of operations, overseeing the management of the Lending, Business Development, Operations, Marketing, Business Analysis, and Information Services departments, and in 2007, was promoted to Chief Operating Officer.

Prior to assuming his role at Bethpage, Wayne gained 18 years of credit union experience between his careers at Pan AM Federal Credit Union, now known as People’s Alliance Federal Credit Union, and Island FCU.

Within the credit union industry, Wayne plays an active role in numerous associations and was instrumental in spearheading two breakthrough shared service operations. He is on the Boards of Open Technology Solutions and Shared Services Solutions, and is a member of the COOP Board and the National Credit Union Advisory Council, where he serves with key credit union leaders as an advisor to the industry in Washington, D.C.

Wayne is the Chairman of the Family Service League and serves on the board of the Long Island Association. He has been recognized by both city and state, as well as the LI Press on their Long Island Power 50 list.

He was a board member for the NYCE ATM Network for four years and served on the Long Island Council of the New York State Credit Union League for more than 11 years. Additionally, Wayne has held local board positions on the SUNY Farmingdale Foundation and Huntington Chamber of Commerce.

Wayne is a graduate of Oswego State University of New York, with an undergraduate degree in Political Science and a Master’s Degree in Business from Dowling College.

He and his wife, Laura, live in Bayport, New York, and are the proud parents of three sons and one granddaughter.

How do you see your business evolving due to the changing times?

Enhancing our use of technology to provide a better digital banking experience. We want our members to bank in a way that’s most convenient for them, whether that’s in a branch, a video appointment with a representative, or online.

We’re staying connected with our members and providing them with secure, convenient access to their accounts anytime, anywhere. We’re always re-evaluating how we deliver on our promise to enrich lives.

What advice would you give other business owners?

Be as agile as you can. Agility allows an organization to renew itself, adapt, change quickly, and succeed in our rapidly changing and often unpredictable environment. Also, truly care about and make investing in your employees a top priority.

A positive employee experience will lead to success in all areas of your business.

Share this Article