Northwell Health, the largest health system in New York State, and Cedar, a market-leading healthcare financial technology platform, today announced a collaborative relationship to improve the financial experience for two million patients across Northwell’s 23 hospitals and various facilities.
“From breakthrough cures to game-changing medical technology, we know that healthcare is continuously evolving. That’s why at Northwell Health, we have an ongoing commitment to long-term growth and innovation—not just when it comes to medicine, but the patient experience as a whole,” said Richard Miller, executive vice president and chief business strategy officer at Northwell Health. “We know that the health journey extends beyond the interaction with the provider and we are excited to work with a local innovator like Cedar to deliver a consumer-centric payment experience in order to best serve our patient population.”
Cedar Pay, Cedar’s post-visit patient engagement and payment platform, delivers a more streamlined patient financial journey. Through Cedar Pay, Northwell Health will be able to empower patients to better manage their healthcare bills through personalized outreach and messaging.
“A strong financial experience is important to a patient’s overall healthcare experience, yet healthcare billing was simply not built for patients — one out of 10 consumers simply will not pay a bill if they can’t understand the administrative process,” said Florian Otto, CEO and co-founder of Cedar. “It is an honor to be working with such an esteemed provider like Northwell Health, and we are looking forward to our collaborative relationship in transforming the financial experience for millions of patients across New York.”